With the mediator’s assistance participants formulate specific issues on which they need to come to an agreement
The participants are discussing possible options for resolving the situation
The participants present their vision of the problem
The mediator explains to the parties the principles and the procedure. The rules are established together with the parties
Presentation of the parties
With the mediator’s assistance participants formulate and record the decisions made, estimate its realism and compliance with the interests of each participant
The participants and the mediator sign a paper documenting the agreements achieved
At this stage the mediator communicates privately with each of the parties
Obtaining the consent of the parties to conduct the mediation; determining the terms and conditions of the mediation; concluding an agreement on mediation